The Honda customers had to wait for more than three months before they could get the ownership of the Honda CBR250R bikes. Despite this delay, this product from Honda has received awesome response from the market. The 250cc segment does not have many offerings in the Indian bike market, till date. The only other option to the Honda CBR250R is the Kawasaki Ninja 250R, but this bike costs double the price of the bike from Honda. The next bike that could probably enter the 250cc segment in India is the Hyosung GT250R. However, this bike too is expected to be more expensive than the Honda bike, as it has been fitted with twin-cylinder engine.
The customers of Honda, however, have been complaining about the poor quality of service that is being given to them by the dealers. It is a common situation these days that there is unavailability of basic spare parts and this has caused the service quality being provided to move from bad to worse.
Recent information reveals that Honda is calling the customers of its CBR250R bikes asking them to bring their bikes in for a checkup. It looks, in fact, that they are recalling the bikes. However, it does not seem something that one needs to worry about a lot. Honda, in its strategy of having the Honda CBR250R priced competitively, had used a lot of locally supplied components in the bike. This could now be giving the company some problems.
Customers, who had their bikes serviced following calls from the company, have said that major changes had not been done. The problems that had been rectified were simple ones pertaining to rusting of bolts and nuts along mirror housing and grabrail fitting along with the side faring. The recall involved replacing these nuts and bolts only. There have been no changes made to the engine.
There has been no official announcement from HMSI concerning this recall that is presently in progress. It is expected that the 200+cc segment of bikes in the Indian market is going to get a lot of new entrants pretty soon, hence Honda needs to be extra cautious while dealing with these recalls. The silent dealing of this issue in HMSI points to this very aspect.
It can be considered a stroke of luck that Honda has been able to identify and rectify these problems before these issues could get predominance. It is also being circulated that the recall is being carried out for those customers only, who had booked the first lot of bikes that had come out.
If you are the owner of a Honda CBR250R, you could be the next person Honda may call up.